Privacy Policy
The short version: your bots, chats, memories, skills and API keys are saved on your computer. If you use theOovi, our built-in model, each request passes through our server to our AI provider to be answered; we don’t store or read it, and we keep only numbers (how many credits and tokens it used). With your own API key, requests go straight from your computer to your provider. Your oovi account stores what we need to sign you in and run your credits, plus crash reports, usage numbers and anything you choose to send us (feedback, a pilot request). You can delete your account at any time.
1. Who is responsible
Conuron (“oovi”, “we”, “us”) is responsible for the personal data described in this policy. You can reach us at contact@conuron.com.
2. What stays on your device
The oovi App is designed to keep your work local. The following is stored only on your own computer:
- your bots and their settings, chats, prompts, files, memories and skills;
- your AI provider API keys, which are stored encrypted;
- results and content your bots produce.
When your bots use your own API key, requests go directly from your device to the AI provider you chose. That provider processes your data under its own privacy policy and terms, so please review them. Likewise, websites your bots visit receive data under their own policies.
When your bots use theOovi, the model included with your oovi account, each request (the messages, files and tool results your bots send to the model) passes through our server to our AI provider, Anthropic, which answers it. Our server only checks your credits and forwards the request: we don’t store, log or read its content. Anthropic processes it on our behalf under its commercial terms for API customers. We record only numbers about each request: how many tokens it used, what it cost, how many credits it used, and whether it succeeded.
3. What we collect for your account
When you create and use an oovi account, we store:
- Email address and name: to identify your account and let you sign in.
- Password: stored only as a secure hash; we can’t see your actual password.
- Profile photo (optional): a small image you upload.
- Terms acceptance: the date and version of the Terms and Privacy Policy you accepted.
- Sign-in sessions: session tokens, their expiry, and the IP address and device/browser information (user agent) of each session, to keep you signed in and protect your account.
If you use theOovi or our pilot program, we also store:
- Credits: your balance, plan, daily usage and a history of credit changes (for example welcome credits, plan credits, and adjustments made by our team).
- theOovi usage numbers: per day, how many requests you made, tokens used, cost, credits used and errors. Never the content of your requests.
- A network check for welcome credits: a one-way, salted fingerprint of the network address you first used, so we can limit free welcome credits per network and stop mass sign-ups. We can’t turn it back into an IP address.
- Pilot requests and feedback: what you write in the pilot form (how you’ll use oovi, and optionally your organization, role and team size) and any feedback you send us, with the App version and operating system.
We do not store the content of your chats, prompts, memories, skills or files.
4. Crash reports and usage statistics
If the App runs into an error, it may send a crash report to help us fix bugs. A crash report contains the App version, your operating system, and technical error details (an error message, a stack trace and limited technical context). Crash reports are not meant to contain your chats or content, and we design them to avoid it. If you are signed in, a crash report may be linked to your account.
When you are signed in, the App also tells us its version and your operating system when it starts, and sends a daily summary of usage numbers (for example how many messages were sent, tool calls made and AI cost, plus how many bots, groups, connectors and skills you have set up). These are numbers only, never your chats, prompts, files or other content. Our website counts downloads by platform and country without storing IP addresses. We use this to understand how oovi is used and to improve it.
5. Website
Our website uses only the cookies needed to keep you signed in to your account. We don’t use advertising or cross-site tracking cookies. Our hosting provider may keep standard server logs (such as IP address and request details) for security and reliability.
6. How we use your data
- to create and run your account and sign you in to the App and website;
- to keep the Service secure, prevent abuse and enforce our Terms;
- to find and fix bugs using crash reports;
- to understand how oovi is used, using usage numbers and download counts;
- to run theOovi: check and charge credits, enforce daily limits, and prevent abuse;
- to review pilot requests and act on your feedback;
- to contact you about important changes to the Service, your account, or these policies.
We rely on the following legal bases where they apply: performing our contract with you (running your account), our legitimate interests (security and fixing bugs), and legal obligations. We do not sell your personal data and we don’t use it for advertising.
7. Who we share it with
We use a small number of service providers to run oovi, who process data on our behalf: our website and API hosting provider, our database provider and, for theOovi requests only, our AI provider (Anthropic). They may store data in other countries; where required, we rely on appropriate safeguards for international transfers. We may also disclose data if required by law, or to protect the rights and safety of our users or others. If oovi is involved in a merger or acquisition, account data may be transferred as part of it, subject to this policy.
8. How long we keep it
- Account data is kept while your account exists.
- Sign-in sessions expire after about 60 days of inactivity, or when you sign out.
- Crash reports are kept only as long as useful for fixing bugs, and no longer than 12 months.
- Credit records, theOovi usage numbers, pilot requests and feedback are kept while your account exists.
9. Deleting your account
You can delete your account at any time from your account page. This permanently deletes your account data (email, name, profile photo, terms acceptance, sessions), your credits and their history, theOovi usage numbers, pilot requests, feedback and crash reports linked to your account. Backups, if any, are overwritten in the normal course. Deleting your account does not remove data stored in the App on your own computer; you can remove that by uninstalling the App and deleting its data folder.
10. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, and to object to or restrict certain processing. You can update your name and photo and delete your account yourself. For anything else, email contact@conuron.com. You also have the right to complain to your local data protection authority.
11. Security
We use reasonable measures to protect your data, including encrypted connections (HTTPS), hashed passwords and access controls. No system is perfectly secure, so please use a strong, unique password.
12. Children
oovi is not intended for children under 16, and we don’t knowingly collect their data. If you believe a child has created an account, contact us and we’ll delete it.
13. Changes to this policy
We may update this policy. If changes are significant, we’ll let you know in the App or by email. The version and date at the top show the current version.
14. Contact
Questions or requests about privacy? Email contact@conuron.com.